Introduction
SupaGames values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
Payment Information
- Mobile Money details (MTN MoMo, Vodafone Cash, AirtelTigo Money)
- Transaction records
⚠️ Note: We do not store your PIN or sensitive payment credentials.
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send your digital gift card codes
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
Cookies & Tracking
SupaGames uses cookies to:
- Enhance user experience
- Track website performance
- Analyze visitor behavior
You can disable cookies in your browser settings at any time.
Data Sharing
We do not sell or rent your personal information.
We may share your data with:
- Payment providers (for transaction processing)
- Service providers (for website functionality)
- Law enforcement (only when required by law in Ghana)
Data Security
We take security seriously and implement:
- Secure payment gateways
- Encryption technologies
- Access controls to protect your data
Your Rights
As a user, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Meet legal and regulatory requirements
Third-Party Services
Our website may link to third-party platforms (e.g., gaming or streaming services).
We are not responsible for their privacy practices.
Children’s Privacy
SupaGames Ghana does not knowingly collect personal data from children under 18 without parental consent.
Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy:
- Email: support@supagames.com
- WhatsApp Support: Available
- Business Hours: 8:00 AM – 8:00 PM
Your Consent
By using SupaGames, you consent to this Privacy Policy and agree to its terms.